- Zero business-critical downtime
- Only 1–2 minor incidents per year
- Reduced crisis management workload for global teams
Attico provides ongoing support and maintenance for a group of 50+ branded websites within a global FMCG ecosystem. For more than six years, we have ensured the stability, security, and evolution of a large-scale multisite Drupal platform used across multiple continents.
Customer
A Fortune 500 multinational food and beverage corporation
Industry
FMCG
Services
Maintenance and support, Development
The client is an international organization that produces and sells family and infant nutrition products. With a long-standing commitment to innovation, quality, and regulatory compliance, it collaborates closely with healthcare professionals, research institutions, and local partners to address specific nutritional needs across different populations.
The client’s digital platform is highly centralized, relying on a shared codebase and a single repository for all markets. This could cause the following business risks:
Attico transitioned the platform from a reactive, ticket-based maintenance model to a controlled stability model designed to prevent incidents and protect business continuity. As part of our Drupal multisite support strategy, we designed and implemented a multi‑layer stability framework that ensures predictable global releases.
Attico implemented a robust maintenance and support model that transformed a fragile multisite ecosystem into a stable digital backbone for the client’s brands. This included:
Our team transformed a high-risk, centralized multisite ecosystem into a predictable, secure, and scalable platform that can safely support new brands, markets, and campaigns without increasing operational risk.
Environment synchronization
Databases and files are routinely synchronized from production to development and test environments. That way, we validate releases against real‑world data and configurations, not artificial test fixtures. As a result, changes that pass pre‑production reach production with a very high level of predictability and minimal operational risk, even within a controlled, manual deployment model.
Controlled production updates
Every production deployment follows a controlled, auditable runbook. Before each release, we create full backups and place sites into maintenance mode to prevent data loss. After deployment, engineers run mandatory smoke tests to verify admin access, check core user flows, and scan for any fatal errors.
Multi-layer release validation
To minimize downtime and reduce security risks, we use a multi-layer release validation approach. Before any release reaches production, it is first validated in five representative pre-production environments, each reflecting a key market. This allows us to detect market-specific issues early and ensures that no change goes directly from a developer’s laptop to 50+ live sites.
If you are running a global or regional multisite platform, Attico’s Drupal maintenance specialists can help you build the same level of control and peace of mind.
We render on-demand and retainer support services to address your ad-hoc business requirements, technical and security emergencies, and ongoing maintenance needs.
Attico International renders web and platform development services ranging from custom functionality engineering to full-cycle project implementation.